Leading real estate construction major
The Client
Leading real estate construction major
The challenge
The mix of internal employees and third-party contractors in their operations presented unique management challenges. First-level managers found themselves grappling with building rapport and ensuring smooth daily execution between these two groups. Misunderstandings and lack of inclusivity were creating friction, which in turn hindered overall productivity. Recognizing the need for a solution, the organization approached us to empower their managers with tools to bridge gaps, enhance collaboration, and foster a more inclusive workplace culture
Our approach
To address these challenges, we designed and delivered a series of transformative workshops tailored to the needs of first-level managers. Conducted at the client’s premises, the sessions focused on practical strategies to improve communication, collaboration, and empathy.
Key components of the program included:
-Empathy Building: Helping managers develop the skills to better understand and respond to the needs, motivations, and concerns of both contractors and internal team members.
-Daily Execution Dialogues: Introducing structured approaches for having meaningful and productive conversations that drive alignment and effective execution across teams.
Key components of the program included:
-Empathy Building: Helping managers develop the skills to better understand and respond to the needs, motivations, and concerns of both contractors and internal team members.
-Daily Execution Dialogues: Introducing structured approaches for having meaningful and productive conversations that drive alignment and effective execution across teams.
The outcome
The program’s results were both immediate and impactful:
-Improved Inclusiveness: Managers reported a significant improvement in their ability to create a cohesive environment where both internal employees and third-party contractors felt valued and included.
-Enhanced Productivity: With clearer communication and stronger team dynamics, operational productivity showed measurable improvement.
This success story highlights the effectiveness of practical, empathy-driven training in addressing workplace challenges. By empowering managers to lead with understanding, the program helped foster a more inclusive and high-performing work culture.